Privacy Policy

Notice. This is a starter policy provided as a drafting aid. It is not legal advice and has not been reviewed by a qualified lawyer. It must be reviewed and adapted by a legal professional against your actual data practices and the jurisdictions you operate in — including GDPR, UK GDPR, CCPA/CPRA, PIPEDA, or the Australian Privacy Act as applicable — before this website is published.

This policy explains how RawROI ("we", "us") collects, uses, and retains information when you visit rawroi.com or submit an enquiry through this website.

1. Information We Collect

Information you provide

When you submit the application form, we collect:

Your full name
Your work email address
Your company website
Your indicated monthly marketing spend range
Your indicated primary growth bottleneck
Any additional context you choose to provide in the free-text field

Information collected automatically

Our hosting provider records standard technical data as part of serving the website, which may include IP address, browser type, device type, referring page, and pages visited. This is used for security, diagnostics, and aggregate traffic measurement.

Information we do not collect

We do not knowingly collect special category data, financial account details, or information from children. Please do not include sensitive personal information in the free-text field.

2. How We Use Information

To assess whether your enquiry is a commercial fit for our services
To respond to you regarding your enquiry
To communicate about a prospective or ongoing engagement
To maintain the security and operation of the website
To comply with legal or regulatory obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

3. Legal Basis for Processing

Where GDPR or UK GDPR applies, we process the information you submit on the basis of steps taken at your request prior to entering a contract, and on the basis of our legitimate interest in responding to business enquiries. Where we rely on consent, you may withdraw it at any time.

4. Forms and Third-Party Processing

This website is hosted on Netlify, and form submissions are processed through Netlify Forms. Submitted data is stored on Netlify's infrastructure and is accessible to us through their dashboard. Netlify acts as a data processor in this arrangement and applies its own privacy terms and security measures.

Web fonts are served by Google Fonts, which may receive your IP address as part of delivering those files.

If we later add analytics or advertising measurement tools — such as Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag, or Microsoft Clarity — this section must be updated to name each tool, describe what it collects, and provide the relevant opt-out mechanism before those tools are activated.

5. Cookies

This website does not currently set advertising or analytics cookies. Strictly necessary cookies may be used by the hosting platform for security and correct operation.

If cookies for analytics or advertising are introduced, a compliant consent mechanism must be implemented, and this section must be updated to describe each cookie's purpose and duration.

6. Email Communication

If you submit an enquiry, we may contact you by email in connection with it. If we later send commercial or marketing email beyond direct responses, every message will include an unsubscribe mechanism, and unsubscribing will be honoured promptly.

7. Data Retention

We retain enquiry data for as long as necessary to evaluate and respond to your enquiry, and for a reasonable period afterwards for business record-keeping. Where an engagement follows, data is retained for the duration of that engagement and for any period required by law or legitimate business need. Data no longer required is deleted.

Specify your actual retention periods here before publication.

8. Data Security

We take reasonable technical and organisational measures to protect information submitted through this website, including encrypted transmission over HTTPS and restricted access to submitted data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or request restriction of processing
Request portability of information you provided
Withdraw consent where processing relies on it
Lodge a complaint with your local supervisory authority

To exercise any of these rights, contact info@rawroi.com.

10. International Transfers

Our service providers may process data in countries other than your own. Where required, we rely on appropriate safeguards for such transfers. Confirm the specific mechanism with legal counsel before publication.

11. Third-Party Links

This website may link to external sites. We are not responsible for their content or privacy practices, and we encourage you to review their policies.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by an updated revision date at the top of this page.

13. Contact

Questions about this policy can be directed to info@rawroi.com.

Add your registered legal entity name, registered address, and data protection representative or DPO contact where required by law.